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Q&A With Caroline Njenga

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Caroline Njenga
Change Management Coordinator, West Indian Ocean Cable Company (WIOCC)
Location: Rockville, MD United States
Joined: Apr 3rd, 2025
About   (request update)
Education   (request update)
- College Not Listed - class of 2008
Undergrad Major: Information Technology
- College Not Listed - class of 2011
Grad Major: Computer Systems Analysis
Experience
I currently work with West Indian Ocean Cable Company (WIOCC) as Change Management Coordinator
I have 17 years of experience working in the Information Technology industry.
Change Management Coordinator | West Indian Ocean Cable Company
From November 2019 to November 2024 • 5 year(s)
 Implemented IT business solutions and managed change control activities across multiple departments. Conducted comprehensive data analysis improving efficiency across 30 African countries.
IT Engineer - Information Systems | United Nations Office on Drugs and Crime (UNODC)
From July 2017 to August 2018 • 1 year(s)
 Provided IT systems analysis and developed software solutions. Optimized ticketing system for user queries leading to faster response times.
Nuclear Security / Incident & Emergency Centre - Management Information Systems | International Atomic Energy Agency (IAEA)
From July 2016 to June 2017 • 1 year(s)
 Provided technical support for emergency preparedness information management systems. Supported adoption of EPRIMS across 177 member states.
Adjunct Faculty (Assistant Lecturer) | University of Nairobi & Pan Africa Christian University
From January 2016 to June 2016 • 0 year(s)
 Taught Computer Programming, Artificial Intelligence, and Databases courses. Achieved 85% pass rate for students completing final-year database projects.
Relationship Officer - IT & Operations | Equity Bank Limited
From May 2011 to October 2011 • 0 year(s)
 Managed financial system operations using Finacle and conducted IT support. Performed foreign currency transactions and customer education.
IT Data Officer | Management Sciences for Health
From July 2008 to December 2009 • 1 year(s)
 Developed data collection and analysis software using .NET and Microsoft SQL Server. Contributed to data-driven decision-making that secured additional USAID funding.
IT Intern | UN-Habitat
From September 2007 to May 2008 • 1 year(s)
 Provided IT support, website updates, and network troubleshooting. Assisted in server maintenance and staff training on IT systems.
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Tagged by Ralph White on 04/04/2025  
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