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Q&A With SERGE RENE ANABA ETEME

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SERGE RENE ANABA ETEME
System support, Verizon
Location: Hanover, PA United States
Joined: Jun 4th, 2025
About   (request update)
Education   (request update)
- College Not Listed - class of 2026
Undergrad Major: Computer Software Engineering
Experience
I currently work with Verizon as System support
I have years of experience working in the Computers, Software industry.
Systems support | Verizon Consulting
From January 2023 to Current • 3 year(s)
 Routers and switch migration, systems imaging, analyzing server logs to troubleshoot system failures, and end-user support including PC refresh and application management.
Systems support | Verizon
From August 2017 to December 2022 • 5 year(s)
 Backbone fiber, FTTP Network, and 5G Cell tower Fiber Splicing, installing and testing high-capacity fiber lines for businesses, and troubleshooting end-to-end fiber path issues.
Systems Administrator | Trinitech Consulting
From January 2019 to January 2022 • 3 year(s)
 Provisioned and managed Solaris 10, RHEL7, CentOS7, and Windows Server 2019 environments, configured network services, and designed hybrid cloud environments using Terraform and Docker Swarm clusters.
Customer Service Support | Orange Cameroon Wireless Company
From July 2012 to November 2016 • 4 year(s)
 Facilitated service quality reviews with VIP customers, analyzed Call Detail Records as Tier 3 Customer support, and trained Tier 1 and Tier 2 support teams while preparing reports for upper management.
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