Featured Member: Lavontrae Frazier on HBCU CONNECT!

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Lavontrae Frazier
Customer service/Storefront, Ross Dress for less
Location: Ocala , FL
Joined: Jul 17th, 2025

About (request update)

bring a strong background in customer service, youth mentorship, and educational support. From 2020 to 2024, I was employed at Publix, where I developed key professional skills such as time management, teamwork, and communication. I also gained experience in fast-paced food service while working at Taco Bell, where I continued to sharpen my ability to work under pressure and provide excellent service.

In addition to my work experience, I�ve committed myself to community involvement and education-based volunteer work. I�ve completed over 40 hours of teaching shadowing, giving me valuable hands-on exposure to classroom environments and student engagement. I�ve also volunteered extensively in childcare settings and served as both an MCYFL coach and a cheerleading coach for two years roles

Education (request update)

Fort Valley State University class of 2028

Undergrad Major: Education

Experience

I currently work with Ross Dress for less as Customer service/Storefront
I have years of experience working in the industry.

Customer service/Storefront | Ross Dress for less
From September 2023 to Current • 3 year(s)
Supervises front end operations ensuring smooth customer service, provides leadership on sales floor and trains team members on cashier processing and customer engagement.

Sales Representative | Cutco
From June 2024 to September 2024 • 0 year(s)
Scheduled and conducted virtual and in-person presentations showcasing Cutco products, assisted customers with orders and product recommendations.

Customer Service | Sk Beauty Supply
From December 2021 to September 2023 • 2 year(s)
Built strong customer relations by providing personalized recommendations and maintaining updated product knowledge to assist customers.

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