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Q&A With Mercedes James

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Mercedes James
Behavioral Health Coach, Lyra Health
Location: Washington, DC United States
Joined: Aug 3rd, 2025
About   (request update)
Education   (request update)
University of Rochester class of 2010
Undergrad Major: Public Health
Montclair St Univ class of 2014
Grad Major: Public Health
Experience
I currently work with Lyra Health as Behavioral Health Coach
I have years of experience working in the Healthcare, Other industry.
Health & Wellness Coach | Lyra Health
From July 2025 to Current • 1 year(s)
 Deliver trauma-informed health and wellness coaching through digital EHR platform, supporting diverse clients in achieving sustainable behavior change and emotional resilience.
Behavioral Health Coach | Bend Health
From August 2024 to July 2025 • 1 year(s)
 Deliver evidence-based behavior change techniques to 300+ adolescents, teens, and adults via telehealth sessions and develop clinical health plans with multidisciplinary team.
Associate Director of Health and Compliance | KIPP DC
From October 2023 to June 2025 • 2 year(s)
 Oversee strategy and compliance for 20 schools, plan and implement over 10 health clinics, and secured partnership with Warby Parker for vision services to 7,500 students.
Founder & CEO | Mercedes Shanelle Health & Wellness Consulting, LLC
From December 2021 to June 2025 • 4 year(s)
 Advise organizations on implementing evidence-based wellness programs and develop customized digital health strategies achieving 60% increase in sustained behavior change.
Research Ethics and Compliance Specialist | Penn State University
From October 2021 to October 2023 • 2 year(s)
 Planned and implemented digital health trainings, improved compliance by 30%, and designed communications plans for public health departments reaching 20,000+ end users.
Assistant Director, Research Integrity | The University of Texas at Austin
From January 2020 to August 2021 • 1 year(s)
 Analyzed research compliance reviews and developed communications resulting in 9 successful program solutions, managing change across 19 colleges.
IRB Analyst | The University of Texas at Austin
From January 2018 to January 2020 • 2 year(s)
 Designed training events for clinical health community across 19 institutions, managed 100+ client contracts annually, and helped secure over $20,000 in grant funding per semester.
Trainer | Rutgers University
From December 2015 to January 2017 • 2 year(s)
 Facilitated digital health training events to NJ state legislators, evaluated state-wide programs, and served as health policy advisor saving $36k in program costs.
Perinatal Health Program Supervisor | The Leaguers, Inc.
From May 2014 to January 2017 • 3 year(s)
 Managed $12,000 budget, supervised 12+ healthcare professionals and 200+ maternal/child cases, and led community collaborations improving program effectiveness by 50%.
Data Collector | Montclair State University, Health & Nutrition Sciences
From August 2012 to June 2015 • 3 year(s)
 Collected and coded data to assess mental health and quality of life of 45 teen mothers, prepared major proposals and policy briefings for legislation and funding.
Education Specialist | University at Albany
From January 2011 to June 2013 • 2 year(s)
 Developed mental health policy training increasing program participation by 70% for marginalized children, fostered relationships with 20+ institutions increasing annual funding by $30k.
Health Promotion Coordinator | University of Rochester Medical Center
From July 2010 to August 2012 • 2 year(s)
 Led city-wide vaccine promotion initiatives improving outreach and behavior change by 65%, consulted with community stakeholders on health tools and preventative resources.
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