Featured Member: Danielle Poole on HBCU CONNECT!

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Q&A With Danielle Poole

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Danielle Poole
Senior Administrative Technician , City of Durham
Location: Mebane, NC United States
Joined: Aug 26th, 2025

About (request update)

Detail-oriented administrative professional with extensive experience in compliance, payroll, and financial reconciliation. Skilled in regulatory compliance, confidential record management, and cross-departmental coordination with a strong background in municipal operations

Current Whereabouts:

I’m a proud North Carolinian and City of Durham employee, returning to NCCU after 25 years to finish what I started. As a single mom, heart attack survivor, and women’s health advocate, resilience has shaped my journey. I’m passionate about giving back, lifting others up, and leaving a legacy of service and strength.

Life & Professional Aspirations:

My greatest aspiration is to live a life that reflects God’s purpose for me. I strive to walk in faith while continuing to grow personally and professionally, using the lessons from my journey to encourage and uplift others. In my career, I hope to expand my impact in public service, building on my work with the City of Durham to create opportunities that bring healing, equity, and lasting change to the community. More than anything, I want my life’s work to glorify God and leave a legacy of hope and strength for those who come after me

Education (request update)

North Carolina Central University class of 2027

Undergrad Major: Business Administration

Claim To Fame:

I had a secret baby that my dormmates helped me hide, for a little while anyway!

Most Memorable Moment:

Winning several awards with my classmates at the National Society of Minorities in Hospitality national student conference in Miami. We won something like 8 out of 12 categories. By the end of the awards ceremony, they were tired of hearing "The award goes to N-C-C-U"!!

Video

https://www.youtube.com/live/7mW3rGSeqE0?si=ZUDFGQY-syzyf8kW

Experience

I currently work with City of Durham as Senior Administrative Technician
I have 2 years of experience working in the Administrative and Support Services industry.

Senior Administrative Technician | City of Durham
From December 2023 to Current • 3 year(s)
- Manage and coordinate training room calendar and reservations, ensuring efficient scheduling, setup, and compliance with departmental policies. - Process financial transactions including refunds, invoices, purchase orders, and procurement card reconciliations; monitor for accuracy, resolve discrepancies, and maintain supporting documentation for compliance. - Compile and maintain data for reports and presentations; prepare professional documents from drafts with attention to accuracy, clarity, and confidentiality. - Provide administrative support including call management, mail distribution, and interdepartmental communication. - Serve as HR support liaison by coordinating interviews, conducting reference checks, and managing candidate follow-up with discretion. - Assist with training and event logistics by organizing room setups, coordinating supplies, and ensuring required documentation is filed. - Serve as primary contact for building visitors, ensuring a professional and welcoming environment.

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