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Q&A With Franchesca Hargrove

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Franchesca Hargrove
Patient Services Associate, Duke Primary care Riverview
Location: Warrenton, NC
Joined: Aug 26th, 2025
About   (request update)
Education   (request update)
North Carolina Central University class of 2027
Undergrad Major: Health Administration
Experience
I currently work with Duke Primary care Riverview as Patient Services Associate
I have years of experience working in the industry.
Patient Services Associate | Duke Primary care Riverview
From November 2020 to Current • 6 year(s)
 Handle patient check-ins, scheduling, paperwork management, prescription requests, and provide customer service support across multiple clinic duties including urgent care and COVID/flu clinics.
Patient Services Associate | Duke Primary care Float Pool
From October 2019 to November 2020 • 1 year(s)
 Performed daily clinical duties including patient check-ins, appointment scheduling, payment management, and customer service across multiple clinic locations.
Lead Twos Teacher | Bethesda Christen Preschool
From May 2018 to October 2019 • 1 year(s)
 Planned age-appropriate lessons, maintained classroom management, documented student assessments, and communicated daily with parents.
Lead Toddler Teacher | The Learning Experience
From August 2017 to February 2018 • 1 year(s)
 Developed and implemented educational activities, worked in various learning environments, and provided individualized feedback to students and parents.
NC Pre-k Teacher | New Beginnings Child Care Center
From April 2012 to June 2017 • 5 year(s)
 Utilized classroom management techniques, organized group activities, maintained progress notes, and participated in the NC Pre-K Program while providing detailed daily reports to parents.
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