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Q&A With Sheena Palmer

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Sheena Palmer
Registrar , Richmond Public Schools
Location: Richmond, VA United States
Joined: Dec 8th, 2025

About (request update)

I am what many describe as a “systems of operations whisperer”—someone who naturally sees how to strengthen structures, streamline processes, and elevate the communities I serve. My professional experience spans the United States and reflects a commitment to problem-solving, innovation, and service. I have led technical and quality management initiatives for Nestlé Nespresso, revitalized community and support programs for public school districts including Mount Vernon City Public Schools and Richmond Public Schools, increased engagement and business growth through public relations work at S Cubed Productions, LLC, and empowered English Language Learners in health literacy and dance through Mind & Movement Dance Academy.

Current Whereabouts:

I've been focusing on how current social-political decisions have impacted education in public schools and for adults returning to school.

Life & Professional Aspirations:

My ultimate goal is to write Algebra 1 curriculum that is equitable to all of our future scholars.

Education (request update)

Virginia Union University class of 2026

Undergrad Major: Education

Campus Organization:

Zeta Phi Beta

Experience

I currently work with Richmond Public Schools as Registrar
I have 2 years of experience working in the Teaching / K-12 Education industry.

Office Associate III | Richmond Public Schools
From July 2023 to Current • 3 year(s)
Perform all registration and transfer of student records. 2023 - Present  Maintain student records and transcripts in a senior high school, including distributing HSA and testing results to the board.  Verify Enrollment, (City of Richmond residency, immunizations, birth certificate, grade level, custody, previous school records, administer/score placement tests, COSA (Change of School Assignment).  Release authorized confidential information and file information in the student official record.  Evaluate, investigate, interpret course information to be entered into the student record.  Direct and coordinate registration activities.  Use various software programs and web-based programs to create and maintain student databases.  Direct preparation of student transcripts prepares commencement list.  Issue official transcripts to outside agencies under inflexible deadlines.  Track incoming/outgoing student financial obligations and follows through to conclusions.  Monitor duties of secretarial assistants/temps assigned to registrar.  Enroll new students including International Students who have been in the US within 2 years.  Withdraw students and forwards records to other schools on request.  Give information to parents relating to academic programs in the school.  Arrange for and participants in best interest conference as it relates to homelessness.  Verify legal documentation when presented the time of enrollment of instate supervised care and kinship care.  Receive, audit, sort, file Middle School student records in school file room.  Send designated school year records; confidential, graduate, withdrawal, and health, to central record for storage in June of each year.  Bundle student records and send to next school of record annually.  Respond to court order subpoena for student records.  Submit transportation requests for new student bus ridership  Submit transportation requests for field trips  Prepare documentation immigration verification  Manage teacher materials and supply overflow  Coordinate English Language Learner (ELL) and Exceptional Education (SPED) services

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