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Fionia Pridgen
Probation Parole Officer, Georgia Department of Community Supervision
Location: Sugar Hill, GA United States
Joined: Jul 5th, 2026

About (request update)

Education (request update)

Fayetteville State University class of 2013

Undergrad Major: Criminal Justice

Strayer University class of 2017

Grad Major: Business Administration

Experience

I currently work with Georgia Department of Community Supervision as Probation Parole Officer
I have 18 years of experience working in the industry.

Customer Service Representative | Cintas Corporation
From February 2023 to January 2024 • 1 year(s)
Managed 60+ daily inbound calls and emails, investigated customer concerns, maintained records in SAP and Ariba, mentored new representatives

Customer Service Representative | Uline
From July 2022 to November 2022 • 0 year(s)
Researched account discrepancies, documented customer interactions, collaborated with cross-functional teams to resolve issues

Probation Parole Officer | Georgia Department of Community Supervision
From May 2021 to August 2021 • 0 year(s)
Managed 100+ caseload, reviewed legal documents, conducted investigations and risk evaluations, maintained confidential records

Probation Parole Officer | North Carolina Department of Public Safety
From March 2014 to April 2021 • 7 year(s)
Managed 2,500+ probation cases, prepared court and violation reports, provided weekly courtroom testimony, conducted investigations and compliance monitoring

Assistant Manager | Family Dollar
From August 2012 to April 2013 • 1 year(s)
Supported daily operations including staff supervision, training, scheduling, inventory recordkeeping, and customer service

Office Assistant | James Sprunt Community College - Small Business Center
From March 2008 to June 2009 • 1 year(s)
Provided administrative support including data entry, filing, scheduling, report preparation, and confidential record maintenance

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