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Q&A With Linda Bullard

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Linda Bullard
Compliance Analyst, BlueCross BlueShield of TN
Location: Chattanooga, TN United States
Joined: Feb 5th, 2005

About (request update)

Education (request update)

Bryant Col class of 2011

Undergrad Major: Business Administration

High School: Howard High School in Chattanooga, TN class of 1977

Experience

I currently work with BlueCross BlueShield of TN as Compliance Analyst
I have 25 years of experience working in the Insurance industry.

Compliance AnalystâCorporate Compliance | BlueCross BlueShield of Tennessee
From February 2011 to Current • 15 year(s)
Provide intake of compliance and fraud inquiries from internal and external sources, assign cases to consultants or investigators, and maintain strong business relationships with law enforcement.

Provider Service Center Research ManagerâProvider Service Organization | BlueCross BlueShield of Tennessee
From April 2007 to February 2011 • 4 year(s)
Managed 3-4 Supervisors and 48-73 Research Associates, oversaw $2.6 million budget, and contributed to $300 million in innovations and enhancements to existing systems.

Sr. AnalystâProvider Service Organization Support | BlueCross BlueShield of Tennessee
From June 2004 to April 2007 • 3 year(s)
Led multiple time sensitive projects, provided expert level claims system reporting using COGNOS and MS Access, and performed hiring and termination of employees.

PMO AnalystâMajor Accounts Claims and Service Unit | BlueCross BlueShield of Tennessee
From September 2001 to June 2004 • 3 year(s)
Supervised 10 Senior Claims and Pre-Existing Associates, served as liaison between Marketing, Claims, and Service Units, and completed RFPs for all major accounts.

Sr. Customer Service SupervisorâMembership Administration | BlueCross BlueShield of Tennessee
From December 1997 to September 2001 • 4 year(s)
Implemented and managed division's first customer service unit and supervised 21 Customer Service Associates and 2 Quality Examiners and 2 Team Leaders.

Customer Service CoordinatorâPrivate Market Operations | BlueCross BlueShield of Tennessee
From December 1994 to December 1997 • 3 year(s)
Coordinated customer service operations for private market business.

Team LeaderâGroup Claims 7 & Group Claims 12 | BlueCross BlueShield of Tennessee
From August 1993 to June 1995 • 2 year(s)
Led team operations for group claims processing units.

Learning FacilitatorâPerformance Development | BlueCross BlueShield of Tennessee
From June 1994 to December 1994 • 0 year(s)
Facilitated learning and performance development programs for employees.

CorrespondentâGroup Claims 5 | BlueCross BlueShield of Tennessee
From April 1989 to August 1993 • 4 year(s)
Handled correspondence and communications for group claims processing.

Claims ProcessorâState of Tennessee 1 & State of Tennessee 3 | BlueCross BlueShield of Tennessee
From June 1986 to April 1989 • 3 year(s)
Processed claims for State of Tennessee accounts.

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