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Q&A With Dennis Harding

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Dennis Harding
Educator , NA
Location: Richmond, VA United States
Joined: Aug 1st, 2026
About   (request update)
Education   (request update)
Norfolk State University class of 1999
Undergrad Major: Business Administration
Experience
I currently work with NA as Educator
I have years of experience working in the Teaching / K-12 Education industry.
Educator | Henrico County Public Schools
From August 2023 to Current • 3 year(s)
 Applied structured planning, metrics-driven interventions, and iterative feedback cycles to improve engagement across 150+ students. Strengthened cross-functional collaboration with parents, colleagues, and administrators.
Strategic Operations Consultant | Independent Practice
From August 2023 to Current • 3 year(s)
 Advises founders and operations leaders on scaling digital operations, redesigning workflows, and adopting AI tools. Structures engagements around client operational gaps applying 20+ years of Fintech/SaaS leadership including global team management and KPI-driven frameworks.
Director of Operations | Xponent21
From August 2021 to April 2023 • 2 year(s)
 Led strategic transformation initiatives achieving 40% operational efficiency improvement and 35% customer satisfaction gains. Implemented KPI-driven metrics frameworks and managed 8+ cross-functional team members.
Educator | Henrico County Public Schools
From February 2017 to August 2021 • 4 year(s)
 Implemented active learning strategies and structured progress monitoring across 150+ students. Maintained 100% curriculum delivery continuity during COVID-19 by rapidly adapting to new technologies.
Founder & President | DKH & Company, LLC
From February 2016 to December 2018 • 2 year(s)
 Provided business process reengineering and operational consulting for SMBs, improving client operational efficiency by an average of 30% across 5+ engagements. Achieved 85% client retention rate and delivered 25% average cost reduction through workflow optimization.
Head, GMS Operations | Institutional Shareholder Services, Inc.
From August 2012 to February 2016 • 4 year(s)
 Led global operations across U.S. and Asia Pacific regions managing 25+ employees, delivering 99.5% SaaS uptime and $500K+ annual cost savings. Achieved 95% successful acquisition integration rate capturing $2M+ in strategic synergies.
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