Featured Member: Shanai Edwards on HBCU CONNECT!

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Shanai Edwards
Shift lead, Dumpling Master
Location: Loganville, GA United States
Joined: Aug 20th, 2026

About (request update)

Education (request update)

- College Not Listed - class of 2030

Undergrad Major: Psychology

Experience

I currently work with Dumpling Master as Shift lead
I have 3 years of experience working in the Customer Service and Call Center industry.

Shift lead | Dumpling master
From December 2025 to Current • 1 year(s)
Began as a team member and was promoted to manager after demonstrating leadership and responsibility. Help oversee daily restaurant operations, manage and support employees, assist customers, handle transactions, and ensure efficient service and a positive customer experience.

Sales associate | Footlocker
From August 2025 to November 2025 • 0 year(s)
Assisted customers with finding products, provided product recommendations, processed purchases and returns, organized merchandise, and maintained the sales floor.

Cafe member | Urban air
From January 2024 to July 2024 • 0 year(s)
Provided customer service, handled guest check-ins and transactions, prepared food and drinks, assisted with orders, and helped ensure guests had a positive experience.

Crew member | McDonald�s
From January 2023 to June 2023 • 0 year(s)
Assisted customers, took orders, prepared food, handled payments, and maintained a clean and organized work environment.

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