Connect with Fredrick
Uploads
Upload Content | Show More  
Connections
more-->  
Recent Visitors
more-->  
Q&A With Fredrick Smith

(interview me)
Fredrick Smith
Technical Support , MDI

Location: Birmingham, AL United States
Joined: Sep 6th, 2026
About   (request update)
Education   (request update)
University of Alabama, Birmingham class of 2025
Undergrad Major: Business Information Systems
Alabama A&M University class of 2027
Grad Major: Business Administration
Experience
I currently work with MDI as Technical Support
I have 1 years of experience working in the Computers, Software industry.
Implementation Support Specialist | MDI
From August 2024 to May 2026 • 2 year(s)
Directed enterprise software implementations, coordinated stakeholders, documented requirements, and optimized workflows. Trained users and supported successful go-lives.
Technical Support Specialist | Peraton
From July 2023 to May 2024 • 1 year(s)
Delivered enterprise technical support while analyzing trends and improving service quality. Managed incidents using ServiceNow.
Junior Technical Support Specialist | NCP Solutions
From September 2022 to June 2023 • 1 year(s)
Supported deployments, inventory management, and end-user productivity initiatives.
Quality Control Specialist | Hubbell Power Systems
From January 2017 to August 2022 • 5 year(s)
Led quality improvement initiatives, employee training, and KPI reporting. Facilitated cross-functional collaboration.
My Groups
Dirty South HBCU
Guestbook Comments
more-->
Member Login
Email:
Password:


Not a Member? Sign Up - It's FREE
You'll receive access to our Newsletter, Scholarships, HBCU Profiles, Jobs, Internships, Mentors, Member Profiles and more!
Upload Photo:
First Name:
Last Name:
Email:
Password:
Location:
College:
Major:
Graduating Class:
Featured Members