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Q&A With Walter Dawson

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Walter Dawson
Sr. Group Manager, Dealer Performance & Relations, Hyundai Motor America

Location: Irvine, CA United States
Joined: Jul 10th, 2005
About   (request update)
My Interview Question
CAU
Education   (request update)
Clark Atlanta University class of 2000
Undergrad Major: Business Administration
Claim To Fame:
My "claim to fame" after college was moving to Detroit and changing careers.
Most Memorable Moment:
My most memorable person was my Finance Professor, Dr. Kasim Ali.
High School: Detroit Cooley High School in Detroit, MI class of
 
Experience
I currently work with Hyundai Motor America as Sr. Group Manager, Dealer Performance & Relations
I have 20 years of experience working in the Transportation industry.
Director | Genesis Inspiration Foundation
From January 2018 to Current • 8 year(s)
Board of Directors member responsible for advancing corporate social responsibility objectives and leading CSR programs focused on changing lives through Art, social impact, and compliance.
Senior Group Manager – Genesis Retail Operations | Genesis Motors America
From January 2018 to Current • 8 year(s)
Head of Genesis Retail Operations in the United States, responsible for oversight of Genesis Field Organization and Retail Network operations across 4 regions.
Senior Manager – Regional Operations | Genesis Southern Regional Office
From January 2015 to January 2018 • 3 year(s)
Responsible for Genesis Brand sales, service, customer experience, distribution and marketing activities within the Southern Region as primary strategist for new product line evolution.
Performance Excellence Manager | Audi of America, Inc
From January 2011 to January 2015 • 4 year(s)
Led holistic strategy for creating core operational processes and leveraging technology for Sales, CRM & Customer Experience optimization including RCXC implementation and CRM optimization initiatives.
Regional Sales Manager | Verizon Telematics, Inc
From January 2009 to January 2011 • 2 year(s)
Oversee sales, marketing and service initiatives within southern region for Mbrace, managing dealer accounts and developing marketing strategies for dealership and OEM organization.
Process Consultant | Onyx Consulting Forum, LLC
From January 2008 to January 2009 • 1 year(s)
Lead Change Management & quality management systems initiatives, financial management & process consultation, and customer relationship management CRM processes.
Regional Support Manager | BMW of North America, LLC
From January 2006 to January 2008 • 2 year(s)
Responsible for dealership consulting activities within southern region, developing long-term market plans and performance management strategy within the region.
Retail Operations Manager | BMW of North America, LLC
From January 2004 to January 2005 • 1 year(s)
Develop core processes to improve sales and service business, optimize wholesale/retail process for vehicles, parts & accessories, and lead implementation of best practices.
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