Featured Member: Tina Cowan on HBCU CONNECT!

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Q&A With Tina Cowan

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Tina Cowan
Customer service , Walmart
Location: Beaumont , TX United States
Joined: Nov 11th, 2004

About (request update)

Current Whereabouts:

I am currently living in Raleigh, NC, attending Shaw Unversity.

Education (request update)

Shaw University class of 2008

Undergrad Major: Physical Therapy

Claim To Fame:

I am still working on that answer.

Most Memorable Moment:

My most memorable moment in college, was when the football team won the championship.

Experience

I currently work with Walmart as Customer service
I have years of experience working in the Administrative and Support Services industry.

Customer Service Representative | Atento
From March 2021 to November 2021 • 0 year(s)
Assisted customers with billing issues and technical support while maintaining knowledge base of products and services.

Settlement Specialist | Concentrix
From October 2016 to November 2019 • 3 year(s)
Conducted vehicle repurchase/replacement transactions, managed vehicle inventory, and performed physical inspections with condition reports.

Delinquent Customer Service Representative | IBM
From May 2013 to July 2016 • 3 year(s)
Utilized skip tracing techniques and collection strategies to locate parties and negotiate payment arrangements on high-value accounts.

Inventory Coordinator | EMC
From October 2012 to March 2013 • 1 year(s)
Analyzed inventory discrepancies, performed basic adjustments, and ensured security through transactional documentation.

Sale Auditor | Tru Green
From January 2011 to June 2012 • 1 year(s)
Prepared journal entries, reconciliations, and performed detailed account analysis while maintaining internal audit procedures.

Client Support Representative | ZC Sterling
From September 2008 to December 2010 • 2 year(s)
Researched and responded to client inquiries through verbal and written communication while processing reports and data entry.

Office Assistant | Thompson Hospitality
From September 2004 to August 2008 • 4 year(s)
Processed accounts payable and receivable for $2 million account and managed new hire orientation and inventory information.

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