Featured Member: Quentizas Jacobs on HBCU CONNECT!

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Q&A With Quentizas Jacobs

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Quentizas Jacobs
V.P Business Development/Graphic Designer, RightNow Web Design
Location: Lisle, IL United States
Joined: May 30th, 2008

About (request update)

My Interview Question

none

Education (request update)

Morris Brown College class of 2004

Undergrad Major: Architectural Engineering

Experience

I currently work with RightNow Web Design as V.P Business Development/Graphic Designer
I have 0 years of experience working in the industry.

V.P Business Development/Graphic Designer | RightNow Web Design
From January 2009 to Current • 17 year(s)
Collaborated with design teams, met with clients to discuss requirements, managed vendors, and created presentations using latest computer tools.

SR. Lead Technician /I.T. Support Team | AMCOL International
From February 2008 to December 2008 • 0 year(s)
Provided helpdesk support, performed hardware upgrades, managed email migration for 400 users, and supported backup servers.

I.T. Team/Data Support | TYCO International/Allied Tube & Conduit
From June 2007 to January 2008 • 1 year(s)
Lead deployment engineers and field service teams, managed project scope and staffing, facilitated conference calls and reviewed system proposals.

Desktop Support | Chicago Suntimes/ Daily South Town
From February 2007 to May 2007 • 0 year(s)
Performed PC migrations and upgrades, supported desktop users, administered passwords and provided key support for location moves.

SR IT Operations Manager | HSA Commercial Real Estate
From May 2006 to November 2006 • 0 year(s)
Performed hardware upgrades, supported IT location moves, administered daily backups and worked on installation projects with senior leadership.

SR. Lead Technician | Blue Cross Blue Shield Association/BCBSA
From February 2004 to March 2006 • 2 year(s)
Managed staff of 10, achieved 89% first call resolution rate, resolved complex technical issues and designed helpdesk documentation.

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