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Q&A With Celeta Davis

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Celeta Davis
Claims adjuster, Progressive
Location: Mayfield Heights, OH United States
Joined: Jul 17th, 2008
About   (request update)
I'm a very caring, considerate and passionate person. I'm outgoing and goal oriented. When I set my mind to do something then I put my best foot forward to get it done.
My Interview Question
What are your intentions on this website?
Current Whereabouts:
Shopping, reading, fashion, and taking care of my family
Life & Professional Aspirations:
To enjoy life and whatever career path I’m on to the fullest
Education   (request update)
Clark Atlanta University class of
Undergrad Major: Business Administration
High School: Harbor Creek High in Erie, PA class of 2000
 
Experience
I currently work with Progressive as Claims adjuster
I have years of experience working in the Insurance industry.
NCRT Multiline Representative - Company Adjuster | NCRT
From August 2025 to Current • 1 year(s)
 Manages end-to-end multi-line claim lifecycles including complex coverage interpretations, liability analysis, and settlement negotiations for attorney-represented and multi-party claims. Selected as SIU Mentorship Program Mentee to develop advanced fraud detection and investigative skills.
NCRT Claims Generalist Associate | Progressive
From January 2022 to August 2025 • 3 year(s)
 Managed an active inventory of 120-150 property and auto claims monthly while maintaining a 95%+ quality audit score. Performed detailed coverage investigations and supported legal counsel in litigation preparation.
Claims Facilitator | ERIE Insurance
From January 2015 to January 2022 • 7 year(s)
 Processed 40+ new claims weekly conducting thorough compensability and coverage analyses. Maintained a 98%+ documentation compliance rating while identifying and escalating high-exposure files for senior review.
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