Featured Member: Clayton de Souza on HBCU CONNECT!

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Q&A With Clayton de Souza

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Clayton de Souza
Guest Service Associate, Hilton Worldwide
Location: Burlington, NC United States
Joined: Sep 14th, 2015

About (request update)

Experience

I currently work with Hilton Worldwide as Guest Service Associate
I have years of experience working in the Hospitality/Tourism industry.

Guest Relations Associate | Hilton Worldwide-Hampton Inn & Suites
From July 2014 to Current • 12 year(s)
Hampton Brand Ambassador promoting guest relations, managing Trip Advisor page and working with Director of Sales and Marketing.

Demand Creation Representative | Harte Hanks
From January 2015 to July 2015 • 0 year(s)
Operated on-site at Cisco campus as Product Consultant, educated customers in lead nurturing process and achieved high conversion rates.

Teens & 20s Volunteer Writer | Times-News Burlington
From September 2008 to September 2014 • 6 year(s)
Wrote articles covering teenagers and young adults, concert reviews and special events including Presidential Inaugurations.

Fundraising Aide | Greenprint Consulting
From February 2014 to May 2014 • 0 year(s)
Organized fundraising data and assisted in event marketing with focus on communication with major corporations and donors.

Consulting Assistant | Summit Consulting
From February 2014 to April 2014 • 0 year(s)
Wrote and edited news releases, maintained client databases and assisted with development of contracts and surveys.

Fundraising Volunteer | Kay Hagan for U.S. Senate 2014
From January 2014 to March 2014 • 0 year(s)
Continued fundraising role, served as #1 point of contact and built base of repeat donors.

Field Director | Erin Carlstrom for Santa Rosa City Council
From May 2011 to May 2012 • 1 year(s)
Acted as Campaign Manager executing messaging strategy and managed field operations including voter outreach.

Campus Representative | Walt Disney Company
From January 2010 to November 2011 • 1 year(s)
Continued role promoting Disney College Program through social media, collateral and grassroots marketing.

Fundraising Volunteer | Kay Hagan for U.S. Senate 2014
From May 2011 to July 2011 • 0 year(s)
Assisted State Finance Director in raising money from top donors and organized fundraising events.

Office Assistant | Democratic Party of Orange County
From September 2009 to December 2009 • 0 year(s)
Entered data on donations and voting history, solicited donors and assisted with event planning.

Guest Relations-Vacation Planner | Walt Disney Parks & Resorts
From August 2009 to December 2009 • 0 year(s)
Met with guests to plan Disneyland vacations, worked in retail sales and recognized for excellent guest service.

Constituent Services Fellow | United States Senate, Office of U.S. Senator Kay Hagan
From May 2009 to June 2009 • 0 year(s)
Assisted office staff with casework files and constituent communications.

Campus Representative | Walt Disney Company
From January 2009 to May 2009 • 0 year(s)
Partnered with College Recruiting Team to increase Disney College Program awareness and engaged in promotional marketing.

Quick Service Food & Beverage/Front Desk Ambassador | Walt Disney Parks & Resorts
From August 2007 to August 2008 • 1 year(s)
Provided dining experiences and guest services at Disney resorts, earned multiple recognition cards for excellent service.

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