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Q&A With LaKenia Gatson

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LaKenia Gatson
Compliance Lead Donor Services, Advancing Sight Network
Location: Montgomery, AL United States
Joined: May 13th, 2016
About   (request update)
Education   (request update)
Alabama State University class of 2010
Undergrad Major: Biology
Purdue Univ class of 2013
Grad Major: Management
Experience
I currently work with Advancing Sight Network as Compliance Lead Donor Services
I have 7 years of experience working in the Healthcare, Other industry.
Compliance Lead Donor Services | Advancing Sight Network
From April 2019 to December 2024 • 5 year(s)
 • Supervised and trained a team of 14+ Donor Referral Coordinators across enterprise-wide operations, improving compliance adherence and quality assurance for call metrics • Co-led CAPA root cause investigations and remediation planning, resulting in a 21% reduction in documentation errors o Implemented data tracking using an Excel-based log to audit follow-ups and review call quality metrics • Supported policy alignment across donor operations by auditing Standard Operating Procedures (SOPs) and conducting readiness testing using internal databases • Collaborated with compliance and training teams to implement new QA protocols and identify systemic issues in donor documentation Donor Referral & Compliance Coordinator April 2019 – August 2023 Advancing Sight Network Birmingham, AL Managed 12,000 donor referrals with zero HIPAA violations, triaging cases with coroners, medical examiners, nurses, and physicians across multiple states • Conducted QA reviews of DRAIs, EMR entries, and donor records to reduce case entry discrepancies by 30% in 2022 • Spearheaded EBIS and iTransplant system testing, partnering with IT and compliance to streamline internal processes and provided post-go-live support o Served on the implementation team of iTransplant to ensure operational efficiency and test user experience • Developed and directed training on UAGA-compliant communication and documentation protocols to support donor designation compliance • Partnered with Medical Chart Review to retrieve records and contribute to root cause analysis and documentation audits
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Tagged by Ralph White on 03/05/2026  
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