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Q&A With Terrence Warren

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Terrence Warren
End User Support 3, Newport News Shipbuilding
Location: Suitland, MD United States
Joined: Sep 15th, 2016
About   (request update)
Education   (request update)
Marymount Univ class of 2016
Undergrad Major: Computer and Information Science
Experience
I currently work with Newport News Shipbuilding as End User Support 3
I have years of experience working in the Information Technology industry.
End User Support 3 | Newport News Shipbuilding
From February 2012 to Current • 14 year(s)
 Provides IT support for HII division executive personnel including desktop/laptop/mobile device support, security administration, and vulnerability assessment mentorship with Cyber Assurance Group.
Systems Analyst II | CIMA Integration, LLC
From April 2011 to August 2011 • 0 year(s)
 Provided Card Management Agent technical support for PIV cards for FDA Office of Information Management, including card provisioning and PIN resets.
Technical Support Representative | Woodside Temporaries, Inc.
From October 2010 to February 2011 • 1 year(s)
 Provided IT support for US House of Representatives including helpdesk tickets, Blackberry administration, and support for members of Congress and staff.
Information Technology Specialist | United States Court of Federal Claims
From November 2009 to July 2010 • 1 year(s)
 Provided desktop/laptop troubleshooting for court personnel and facilitated migration from Novell Network to Microsoft Windows 2008 Server Hyper-V.
Help Desk Analyst | Client Network Services, Inc.
From October 2009 to November 2009 • 0 year(s)
 Worked onsite at USDA providing desktop/laptop support to 900 employees, handling machine deployments, password resets, and Ghost imaging.
Systems Administrator | Porter Novelli
From June 1999 to February 2009 • 10 year(s)
 Maintained server security and user accounts, monitored LAN/WAN networks, created machine image builds, and administered phone/voicemail systems.
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