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Alan Alves
Datacenter Tech, Microsoft
Location: South Hill, VA United States
Joined: Sep 25th, 2019

About (request update)

Education (request update)

- College Not Listed - class of 2007

Undergrad Major: Computer and Information Science

Experience

I currently work with Microsoft as Datacenter Tech
I have years of experience working in the Computers, Hardware industry.

Datacenter Technician | Microsoft
From May 2017 to Current • 9 year(s)
Complete Break/Fix, RMA, Storage, SOP, Audit & Regulatory Compliance tasks and provide training for new hires and current technicians.

Datacenter Technician | Atos IT Solutions and Services A/S
From November 2016 to May 2017 • 1 year(s)
Diagnosed, replaced, installed, and maintained servers, switches, cables, and other equipment in a ticket-based system.

Course Instructor | Richmond Public Schools
From January 2013 to February 2017 • 4 year(s)
Taught Computer Operations 101/102 & Computer Repair 101/102 to war veterans and civilians.

IT Specialist | Richmond Public Schools
From August 2011 to February 2017 • 6 year(s)
Created and managed data storage system for grades, transcripts, student information, and provided data entry and clerical assistance.

Bioinformatics Intern | Virginia Commonwealth University
From May 2016 to June 2016 • 0 year(s)
Cultivated and isolated distinctive morphological bacteria for PCR amplification, DNA sequencing, purification, and research.

Bioinformatics Intern | Virginia Commonwealth University
From May 2015 to July 2015 • 0 year(s)
Cultivated and isolated distinctive morphological bacteria for PCR amplification, DNA sequencing, purification, and research.

Office Manager | N&JB Contracting Services, LLC
From May 2012 to October 2013 • 1 year(s)
Prioritized and allocated resources between projects, organized timelines, and conducted administrative duties including procurement and HR.

Tier III PC Support Technician | Richmond Computer Guy
From August 2008 to September 2009 • 1 year(s)
Diagnosed BSOD's, failing hardware, software issues, system crashes, and performed data migration and backup in a ticket system.

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