Connect with Ashley
• Email Me or Poke Me
• Interview Me
• Send Group Invite
• Add To Favorites
• Block This Member
• Send Friend Request
Uploads
Upload Content | Show More  
Connections
more-->  
Recent Visitors
more-->  
Q&A With Ashley Smith

(interview me)
Ashley Smith
IT Support Analyst, HISD
Location: Houston, TX, TX United States
Joined: Oct 9th, 2024
About   (request update)
Education   (request update)
Florida A&M University class of 2021
Undergrad Major: Information Technology
Experience
I currently work with HISD as IT Support Analyst
I have years of experience working in the Information Technology industry.
IT Support Analyst | HISD
From August 2024 to Current • 2 year(s)
 Monitored IT support tickets from teachers and faculty, provided technical support for classroom technology, and maintained educational devices and systems.
ServiceNow NextGen Program | ServiceNow
From July 2024 to Current • 2 year(s)
 Completed 10-week interactive reskilling program demonstrating ServiceNow platform proficiency through coursework, case studies, and team projects using Agile framework.
IT Support Specialist | Hungerrush
From January 2024 to August 2024 • 0 year(s)
 Monitored IT support tickets, assisted customers with POS systems and network configuration, and provided ongoing system maintenance using various tools.
Business Systems Analyst | Motiva Enterprises
From August 2023 to November 2023 • 0 year(s)
 Collaborated with stakeholders to gather requirements for Salesforce and ServiceNow systems, configured PeopleSoft applications, and created technical documentation.
Business Systems Analyst | University of South Florida
From August 2017 to August 2023 • 6 year(s)
 Implemented online employee timekeeping program improving measurements by 120%, optimized Power BI data by 70%, and collaborated with cross-functional teams on PeopleSoft modules.
My Groups
Invite Me To A Group
Guestbook Comments
more-->
Member Login
Email:
 Password:

Not a Member? Sign Up - It's FREE
You'll receive access to our Newsletter, Scholarships, HBCU Profiles, Jobs, Internships, Mentors, Member Profiles and more!
Upload Photo:
First Name:
 Last Name:
Email:
 Password:
Location:
College:
Major:
Graduating Class:
Featured Jobs & Internships

Callen-Lorde Community Health Center
SOCIAL WORKER (LMSW/LCSW) in Bronx, NY

The State University of New York and the Research Foundation for The State University of New York
Vice Chancellor for Industry Engagement and Executive Director, SUNY Industry Engagement Hub in New York, NY

Movement Labs - Community Rising
Neighborhood Captain - Atlanta in Atlanta, GA

Movement Labs - Community Rising
Neighborhood Captains - Columbus in Columbus, OH

Movement Labs
Neighborhood Captain - Cleveland in Cleveland, OH

Movement Labs
Neighborhood Captain - Detroit in Detroit, MI

Berea College
Assistant Professor of Health and Human Performance (Dance) – Non-Tenure/Continuing, 3YR Appointment in Berea, KY

Front Range Community College
Disability Support Services Coordinator in Westminster, CO

Front Range Community College
ODHR Communications & Systems Coordinator in Longmont, CO

Front Range Community College
Talent Acquisition Manager in Westminster, CO

Berea College
3-Year Visiting Assistant Professor of Psychology in Berea, KY

Berea College
Assistant Professor of Engineering Technologies and Applied Design, Tenure-Track in Berea, KY

Massachusetts Institute of Technology
School of Science Postdoctoral Fellowship in Cambridge, MA

Customs and Border Protection
USBP Recruitment Event in Davie, Florida – September 30-October 3 in Nationwide, US

Callen-Lorde Community Health Center
LICENSED PRACTICAL NURSE in Bronx, NY
Subscribe!
HBCU CONNECT
Surveys
Share your voice, or build your own survey in minutes — free for every member.
▸ Browse open surveys
▸ My surveys
▸ Create a survey
Follow Us!
Facebook Instagram Bluesky YouTube Flickr LinkedIn
Featured Members