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Q&A With Krystal Dotson

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Krystal Dotson
Application Support, AFS Technologies
Location: Addison, TX United States
Joined: May 7th, 2007
About   (request update)
Education   (request update)
Univ of Phoenix class of 2011
Undergrad Major: Computer Software Engineering
Experience
I currently work with AFS Technologies as Application Support
I have years of experience working in the Computers, Software industry.
Application Support | AFS Technologies
From October 2015 to Current • 11 year(s)
 Provided technical support to customers via phone, email and remote services for core products and Business Intelligence tools.
Application Support | Vaco Technology Mid South LLC
From March 2014 to August 2014 • 0 year(s)
 Supported integrated sales systems at Hilton Worldwide, created users and properties in Salesforce, and managed currency data using Excel and Apex Data Loader.
Support Specialist | Interface People (IPeople)
From August 2012 to March 2014 • 2 year(s)
 Configured IIS and Application Pools, supported 24/7 HL7 listeners and Electronic Medical Records for hospital systems, performed quality assurance testing.
Technical Support | Financial Industry Computer Systems, Inc. (FICS®)
From February 2012 to August 2012 • 0 year(s)
 Configured IIS on customer servers for loan servicing software, installed and configured databases in SQL Server and Sybase, troubleshot ODBC connections.
Build/Deploy Technician | Layered Technologies
From September 2007 to February 2009 • 2 year(s)
 Configured and installed operating systems, built servers with correct hardware specifications, installed web-based interfaces via Linux commands.
Help Desk/Desktop Support - (Intern) | LeTourneau Technologies Inc.
From October 2006 to June 2007 • 1 year(s)
 Provided helpdesk support via phone and email, administered Active Directory, performed PC imaging and used remote assistance tools.
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