Featured Member: Juan Ramos on HBCU CONNECT!

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Q&A With Juan Ramos

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Juan Ramos
Front Desk Associate, Fair Field Inn & Suites by Marriott
Location: Norfolk, VA United States
Joined: Jan 9th, 2008

About (request update)

music

My Interview Question

what brings you to my page?

Current Whereabouts:

In VA

Life & Professional Aspirations:

n/a

Education (request update)

Norfolk State University class of 2010

Undergrad Major: Music

Campus Organization:

Phi Mu Alpha

Claim To Fame:

To become a legendary band director

Most Memorable Moment:

My daughters birth.

High School: Miami Beach High School in Miami Beach, FL class of 2001

Activities & Accomplishments:

music

Best Memories:

band

Experience

I currently work with Fair Field Inn & Suites by Marriott as Front Desk Associate
I have 4 years of experience working in the Customer Service and Call Center industry.

Front Desk Associate | Fair Field Inn & Suites by Marriott
From January 2007 to December 2007 • 0 year(s)
Oversaw stay of over 400 guests while assisting in reservations, sales, and hotel management. Served as translator between Spanish speaking guests and staff.

Civil Recovery Specialist | Palmer, Reifler, & Associates
From January 2006 to December 2007 • 1 year(s)
Represented national and local corporations in recovery of civil restitution due to retail/employee theft and fraudulent checks. Negotiated with offenders on civil proceedings and settlements.

Bilingual Outbound Call Center Representative | Cingular & AT&T Wireless
From January 2005 to December 2006 • 1 year(s)
Reconciled with delinquent wireless clients on billing and collections matters. Provided coverage knowledge and recommended upgrades to contract holders.

Assistant Band Director | Miami Beach High School
From January 2004 to December 2006 • 2 year(s)
Managed classroom of 75-95 band students and arranged music for marching seasons. Led band members to victory in 3 area Battle of the Bands competitions.

Outside Sales Representative | Atlantic Broadband
From January 2005 to December 2005 • 0 year(s)
Managed marketing and financial operations while developing leads and qualifying prospects. Performed basic installations and set service appointments.

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