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Q&A With Shamira Bilbo

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Shamira Bilbo
Customer service Associate, Sitel
Location: Norcross, GA United States
Joined: Aug 20th, 2008
About   (request update)
My Interview Question
What is your name?
Education   (request update)
Rust College class of 2002
Undergrad Major: Business Administration
Campus Organization:
Zeta Phi Beta
Experience
I currently work with Sitel as Customer service Associate
I have 1 years of experience working in the Human Resources industry.
Customer service Associate | Sitel
From March 2008 to July 2008 • 0 year(s)
 Took inbound calls within guidelines, gathered customer information, assisted with billing inquiries and technical issues.
Intake Coordinator | United HealthCare
From November 2005 to March 2008 • 3 year(s)
 Provided telephone contact and data entry for members seeking MH/SA services, triaged calls and issued authorizations.
Customer Service Representative | Lighthouse Point Casino
From December 2002 to December 2004 • 2 year(s)
 Fielded incoming calls from customers, resolved complaints, provided face-to-face interaction and handled refunds/exchanges.
Student Administrative Assistant | Rust College Alumni Affairs
From August 1998 to April 2002 • 4 year(s)
 Organized and maintained documents, provided support to managers, scheduled travel and maintained departmental databases.
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Guestbook Comments
Hi, my name is Patricia Neely-Dorsey. I am from Tupelo, MS. I have just recently published a book of poetry that I think you would enjoy. Please check out my page for details.
Tagged by Patricia Neely-Dorsey on 09/07/2008  
Please visit my website www.alainasberries.com , and please tell a friend. Thank you...
Tagged by Alaina's Berries on 08/23/2008  
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