Featured Member: Leslie Martin on HBCU CONNECT!

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Q&A With Leslie Martin

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Leslie Martin
Customer Care Associate, United Healthcare
Location: Waukegan, IL United States
Joined: Mar 8th, 2010

About (request update)

I believe what makes me special is the friendships that i have forged over the years. I find that people can come to me in confidence and understanding and also feel that in times of trouble, they can depend on me.

My Interview Question

I would like to know why you chose to attend an HCBU?

Current Whereabouts:

Reading/Writing poetry; traveling; singing

Life & Professional Aspirations:

My overall goal is to go back to school so that I may obtain a Master's Degree in Secondary Education and teach high school English or some form of photography

Education (request update)

Jackson State University class of 1998

Undergrad Major: Mass Communication

Claim To Fame:

Miss Illinois 1997-1998; Jackson Interfaith Choir; Mass Communications Club

High School: North Chicago Community High School in North Chicago, IL class of 1994

Activities & Accomplishments:

NJROTC, Yearbook, Band, Volleyball, Wrestling

Best Memories:

My favorite high school memories are those when I was either in the band (1st Chair Clarinet-Senior Year) or in NJROTC (Commander in Chief)

Experience

I currently work with United Healthcare as Customer Care Associate
I have 3 years of experience working in the Teaching / K-12 Education industry.

Customer Care Associate | United Healthcare/AARP Medicare Rx
From October 2009 to February 2010 • 1 year(s)
Assisted AARP Medicare Rx members with prescriptions, enrollment processes, account troubleshooting, and billing issues.

Student Loan Counselor | R&B Solutions
From May 2006 to May 2009 • 3 year(s)
Counseled student loan borrowers on payment options, deferments, and default prevention while assisting guarantee offices in locating borrowers.

Customer Service Representative | The Lakeside Collection
From August 2004 to May 2006 • 2 year(s)
Assisted customers with placing orders, locating existing orders, and resolving order-related problems.

My Groups