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Q&A With Lady Ervin

What must black people do to unite?
"First and foremost, we must take a look in the mirror & answer the pridigious question of who we really are? Accountability, should follow. Accountability to the roles we play in society be it mother, father,daughter, son, sister, brother, husband or wife. Nevertheless, it is essential to understand what we represent individually , as well as whole in order for us to unite. ~Creative Moment of Reflections "

Interviewed by George Cook 06/22/10

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Lady Ervin
Outpatient Services Supervisor, Delta Medical Center

Location: Bay Area, CA United States
Joined: Jun 21st, 2010
About   (request update)
My Interview Question
What do you stand for?
Education   (request update)
Jackson State University class of 2001
Undergrad Major: Social Work
Belhaven University class of
Grad Major:
Experience
I currently work with Delta Medical Center as Outpatient Services Supervisor
I have 5 years of experience working in the Healthcare, Other industry.
Outpatient Services Supervisor | Delta Medical Center
From August 2009 to Current • 17 year(s)
Oversees daily operations of outpatient scheduling staff and develops new processes for smooth workflow.
Admissions/Marketing Director | Kindred Care Center of Rossmoor
From January 2008 to June 2009 • 1 year(s)
Managed daily marketing and admissions process for 180-bed skilled nursing facility, processed referrals and conducted facility tours.
Admissions/Marketing Liaison-Partial Hospitalization & Intensive Outpatient Program Services | St. Helena Hospital
From April 2007 to November 2008 • 1 year(s)
Coordinated admissions to Mental Health Services, processed patient referral information and verified insurance.
Internal Audit and Training Coordinator | Contra Costa Childcare Council
From October 2006 to April 2007 • 1 year(s)
Coordinated internal auditing of records and assisted in maintenance of auditing system for program compliance.
Alternative Payment Program Coordinator | Community Child Care Coordinating Council of Alameda County
From October 2002 to June 2006 • 4 year(s)
Reviewed files for compliance, processed provider payments and provided case management for APP program.
Intake Specialist -Call Center | Managed Health Network
From February 2002 to August 2002 • 0 year(s)
Assessed clients need and eligibility, made referrals and handled 60-80 client intakes per day.
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