Featured Member: Donna Dobbs on HBCU CONNECT!

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Q&A With Donna Dobbs

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Donna Dobbs
Account Manager, CareCentric, Inc.
Location: Pittsburgh, PA United States
Joined: Aug 11th, 2011

About (request update)

Education (request update)

Univ of Pitt class of 1991

Undergrad Major: Business Administration

High School: Schenley High School in Pittsburgh, PA class of 1986

Activities & Accomplishments:

Graduated in the top 10 of my class. Completed the magnet school and am a Cetifed Nursing Assistant.

Experience

I currently work with CareCentric, Inc. as Account Manager
I have 11 years of experience working in the Healthcare, Other industry.

Account Manager/Product Specialist | ContinuLink, LLC
From January 2011 to Current • 15 year(s)
Build client relationships through implementation and ongoing support, demonstrate software to potential customers, and track leads through Sales Force.com.

Account Manager | CareCentric Inc.
From January 2009 to December 2011 • 2 year(s)
Established customer credibility, pursued additional opportunities within accounts, negotiated software licenses, and maintained reference sites.

Reimbursement Manager | CareCentric Inc.
From January 2008 to December 2011 • 3 year(s)
Managed and trained fifteen employees to bill and collect receivables, provided reporting support to clients.

Product Specialist | CareCentric Inc.
From January 2006 to December 2011 • 5 year(s)
Demonstrated software applications to potential customers via Web-ex and telephone, attended trade shows for demonstrations.

Customer Support Analyst | CareCentric Inc.
From January 2000 to December 2007 • 7 year(s)
Provided knowledge and support for HME packages, tested system defects, and provided on-site training for customers.

Team Lead/Mentor | Health Care Solutions
From January 2000 to December 2000 • 0 year(s)
Responsible for Medicare Prior Authorizations and Collections, directed billing staff activities, and trained employees in Pittsburgh and Cleveland areas.

Collection Specialist | Medi-Home Infusion
From January 1999 to December 2000 • 1 year(s)
Contacted insurance case managers to negotiate rates, billed for pharmacy and nursing services, and trained new employees.

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