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Q&A With Chanel Hall

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Chanel Hall
Technical Support Engineer II, KELLY & INSURANCE GROUP
Location: Cockeysville, MD United States
Joined: Feb 26th, 2014
About   (request update)
Education   (request update)
Coppin State University class of 2019
Undergrad Major: Management Information Systems
Experience
I currently work with KELLY & INSURANCE GROUP as Technical Support Engineer II
I have years of experience working in the Computers, Software industry.
Technical Support Engineer II | KELLY & INSURANCE GROUP
From September 2018 to Current • 8 year(s)
 Manage WiFi environments, create GPOs, troubleshoot Exchange and Outlook issues, use PowerShell scripts, and resolve technical issues in VDI environments.
Senior Help Desk Analyst | TEKSYSTEMS/LITTLER
From November 2016 to September 2018 • 2 year(s)
 Provide technical support by diagnosing problems, installing and repairing hardware/software, and resolving network and VPN connectivity issues.
Technical Specialist II (team Lead) | NOVITEX
From August 2015 to October 2016 • 1 year(s)
 Install and configure workstations, provide Help Desk support, train users, and troubleshoot hardware and software issues including Microsoft Office applications.
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