Featured Member: Sena Baccus on HBCU CONNECT!

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Sena Baccus
Internal Sales and Service Representative, Nationwide Financial
Location: Columbus, OH United States
Joined: Apr 22nd, 2017

About (request update)

Education (request update)

Capital Univ class of 2016

Undergrad Major: Business Administration

Experience

I currently work with Nationwide Financial as Internal Sales and Service Representative
I have years of experience working in the Financial Services industry.

Internal Sales and Service Representative | Nationwide Financial
From May 2016 to December 2016 • 0 year(s)
Presented and sold company products and services to new and existing customers while reaching sales targets. Resolved customer inquiries and complaints and created sales materials.

Member Services Associate Intern | AAA Ohio Auto Club
From August 2015 to May 2016 • 1 year(s)
Responded to emergency road service requests in call center environment and identified member problems. Provided high level customer service while navigating multiple PC applications.

Guest Relations Associate | COSI Science Center
From February 2015 to August 2015 • 0 year(s)
Greeted guests and provided positive first impression while performing daily check-in of reserved groups. Monitored National Geographic Giant Screen Theater and maintained fiscally accurate cash drawer balancing.

Retail Sales Associate | Debs Shop
From February 2011 to October 2014 • 3 year(s)
Balanced needs of multiple customers in fast-paced retail environment and handled complaints via phone and in person. Opened and closed store including cash drawer counting and bank deposits.

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