Featured Member: Krystle Phillip on HBCU CONNECT!

Q&A With Krystle Phillip

Krystle Phillip
CRM ADMIN, Unemployed
Location: middletown, CT
Joined: May 2nd, 2017

About (request update)

Education (request update)

Clark Atlanta University class of 2009

Undergrad Major: Mass Media Arts

Quinnipiac University class of

Grad Major:

Experience

I currently work with Unemployed as CRM ADMIN
I have 10 years of experience working in the Arts, Entertainment, and Media industry.

Administrator/Technical Writer | Datafield
From September 2021 to May 2025 • 4 year(s)
Created and maintained user profiles, roles, and permission sets while managing data integrity through deduplication and imports/exports via Data Loader. Configured Salesforce using flows, automation, and validation rules while producing dashboards and reports.

Operations Technician | DMED
From August 2011 to September 2021 • 10 year(s)
Served as Salesforce Administrator for Production Operations group, setting up user profiles and customizing the platform. Managed dashboards, generated monthly reports, and migrated legacy data into Salesforce using Data Loader.

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