Featured Member: LaWanda Williams on HBCU CONNECT!

Q&A With LaWanda Williams

LaWanda Williams
Senior Technical Support Engineer, Dell-EMC Corporation
Location: Benson, NC United States
Joined: Sep 7th, 2019

About (request update)

Education (request update)

North Carolina Central University class of 2013

Undergrad Major: Computer and Information Science

Experience

I currently work with Dell-EMC Corporation as Senior Technical Support Engineer
I have years of experience working in the Information Technology industry.

Isilon Senior Technical Support Engineer | Dell-EMC Corporation
From October 2015 to Current • 11 year(s)
Provides troubleshooting and technical support for networking, performance, protocols, hardware, and filesystem issues while coordinating with Product Engineering teams.

Document Specialist | Duke University Copy Center
From January 2005 to October 2015 • 10 year(s)
Led copy center operations, trained staff, developed digital archive system, and improved profit margins through competitive solutions.

Network Project Coordinator | Lyons Park Community Center/New Horizon Academy
From August 2012 to May 2013 • 1 year(s)
Documented network upgrades, conducted network analysis, performed maintenance on lab computers, and upgraded systems to Windows 7.

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