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Q&A With Ousman Kanteh

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Ousman Kanteh
Microsoft (Mindtree), Senior Engineer
Location: Redmond, WA United States
Joined: Sep 10th, 2019
About   (request update)
Education   (request update)
Texas A and M Univ class of 2018
Undergrad Major: Computer and Information Science
Experience
I currently work with Senior Engineer as Microsoft (Mindtree)
I have years of experience working in the Computers, Software industry.
Azure SQL_Db Engineer | Microsoft (Mindtree Limited)
From June 2019 to Current • 7 year(s)
 Handled support requests per SLA, troubleshot Azure SQL server performance and connectivity issues, and provided database insights and recommendations.
Site Reliability Engineer (Government/Public Cloud) | Microsoft (Mindtree Limited)
From June 2019 to Current • 7 year(s)
 Provisioned new orgs/support instances, managed deployments and patches, monitored failed operations, and enabled multi-geo tenant migrations.
Technical Support Engineer | NEC Corporation of America
From January 2017 to May 2019 • 2 year(s)
 Deployed NEC hardware refresh for 7-11 stores across US and implemented POS hardware, software, and network configuration for over 9000 stores.
Application Support Engineer | American Heart Association
From September 2016 to January 2017 • 1 year(s)
 Supported Windows applications and clients, investigated issues, and resolved technical hardware and software problems including network connectivity troubleshooting.
Technical Support Engineer | Fujitsu America
From January 2013 to August 2016 • 3 year(s)
 Upgraded Staples HP ProLiant servers nationwide, installed POS devices and Xerox copiers, and resolved over 180 end user issues.
Junior Oracle DBA | Trust Bank
From January 2007 to August 2010 • 3 year(s)
 Administered production databases, performed backups, implemented high availability solutions, and provided technical support for over 250 employees.
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