Featured Member: DESMOND STEWART on HBCU CONNECT!

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DESMOND STEWART
Customer Service Representative , Conduent
Location: Lena, MS United States
Joined: Aug 26th, 2020

About (request update)

Education (request update)

Alcorn State University class of 2021

Undergrad Major: Business Administration

Experience

I currently work with Conduent as Customer Service Representative
I have years of experience working in the Customer Service and Call Center industry.

Customer Service Representative | Conduent
From January 2019 to August 2019 • 0 year(s)
Answered customer calls promptly, maintained satisfaction with forward-thinking strategies, and suggested procedures that resulted in 45% decrease in cancellations.

Student Office Assistant | Hinds Community College
From August 2017 to July 2018 • 1 year(s)
Handled 25 calls per 2 hours for customer inquiries and increased school registrations over 20% with improved promotional approaches.

Intern | Flaute Boutique
From January 2016 to May 2016 • 0 year(s)
Educated staff on coordinating clothing displays, worked with managers to optimize promotions, and completed seasonal windows and in-store displays.

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