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Q&A With James Bankhead

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James Bankhead
IT Support Manager, 3n3 Distributors, Inc
Location: Corinth, MS United States
Joined: May 16th, 2021

About (request update)

Education (request update)

Rust College class of 1992

Undergrad Major: Computer and Information Science

Experience

I currently work with 3n3 Distributors, Inc as IT Support Manager
I have years of experience working in the Logistics industry.

IT Support Manager/Warehouse Worker | 3n3 Distributors, Inc
From January 2019 to January 2023 • 4 year(s)
Resolved computer issues, installed hardware/software, maintained company website and publications. Built casket panel insert lids.

IT Specialist Manager/Packer/Stocker/Logistics | Edwards Pharmaceuticals
From January 2012 to January 2019 • 7 year(s)
Generated reports, handled shipping/receiving, managed IT support and video interviewing setup. Pulled, packed and shipped medicinal products.

Data Entry Operator/Administrative Services Supervisor | MedPay Assurance
From January 2010 to January 2012 • 2 year(s)
Entered patient information, processed transactions and payment files. Co-supervised staff of 11 employees.

Security Guard | Covenant Security Services LTD
From January 2010 to December 2010 • 0 year(s)
Logged trucks and visitors, monitored CCTV and alarm systems, handled emergency protocols.

Lead Programmer Analyst | Total System Services, Inc
From April 2003 to January 2007 • 4 year(s)
Designed and maintained COBOL programs, led teams for QA environments and production monitoring.

Associate Project Manager | Total System Services, Inc
From November 1999 to April 2003 • 4 year(s)
Managed technical team of seven, reduced abend response time by 60%, developed system documentation templates.

Senior Programmer Analyst | Total System Services, Inc
From April 1997 to November 1999 • 2 year(s)
Designed and maintained COBOL programs, trained new employees, served as point of contact for multiple systems.

Programmer Analyst II | Total System Services, Inc
From August 1995 to April 1997 • 2 year(s)
Designed and maintained COBOL programs under MVS, performed system analysis on assigned projects.

Staff Consultant | Analysts International Corporation
From January 1994 to January 1995 • 1 year(s)
Coded, tested and maintained online/batch programs, supported Customer Service and Security Fraud Systems.

Assistant Information Analyst | The Principal Financial Group
From January 1992 to January 1994 • 2 year(s)
Analyzed specifications and converted them into COBOL programs, tested and documented program changes.

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