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Cyraline Cyrus
Network support engineer , Cisco

Location: Ashburn , VA United States
Joined: May 24th, 2021
About   (request update)
Education   (request update)
University of Maryland at Col Park class of 2023
Undergrad Major: Information Technology
Experience
I currently work with Cisco as Network support engineer
I have years of experience working in the Engineering industry.
Network Support Engineer intern | Cisco Meraki
From May 2022 to September 2022 • 0 year(s)
Diagnosed and troubleshot network issues for customers, collaborated with support teams on complex networking problems, and analyzed packet captures using Wireshark.
Service Desk Analyst | NuAxius Innovations
From February 2022 to May 2022 • 0 year(s)
Provided technical support for software and hardware issues, managed over 2,800 user accounts, and processed over 1,200 service desk tickets.
Application Support Specialist | CVS Health
From December 2019 to January 2022 • 3 year(s)
Collaborated with vendors for hardware support, coordinated with server and network support groups, and managed 4 small projects including migrations and system upgrades.
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