Featured Member: Ethan Gordon on HBCU CONNECT!

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Ethan Gordon
Network Administrator, Rosalind Franklin University
Location: Lake Villa, IL United States
Joined: Jun 4th, 2021

About (request update)

Education (request update)

Chicago State University class of 2002

Undergrad Major: Management Information Systems

Experience

I currently work with Rosalind Franklin University as Network Administrator
I have years of experience working in the Information Technology industry.

Network Administrator | Rosalind Franklin University
From September 2019 to Current • 7 year(s)
Assist customers with network and telephony issues, execute network upgrades and maintain Cisco equipment, support wireless network environment including Dell/Aruba and Meraki devices.

Network Engineer Level 2 | AbbVie Pharmaceuticals
From May 2019 to September 2019 • 0 year(s)
Follow SLA metrics for service desk tickets in ServiceNow, plan and troubleshoot Cisco and Extreme network infrastructure including switches, routers, and wireless access points.

IT Support Administrator | Teva Pharmaceuticals
From October 2018 to March 2019 • 1 year(s)
Handle service desk tickets with SLA compliance, troubleshoot Avaya VOIP phones, create software images in SCCM, and provide Active Directory support.

Wireless Network Administrator | Sears Holding Corporation
From December 2016 to July 2018 • 2 year(s)
Responsible for wireless network architecture and support, plan and design wireless infrastructure including controllers and access points, test and document wireless connectivity and performance.

Information Technology Technical Analyst | Chicago State University
From July 2008 to April 2016 • 8 year(s)
Lead engineer for WLAN proof of concept testing, deploy Meru Networks wireless devices campus-wide, monitor and troubleshoot WAN/LAN/WLAN connectivity issues.

Microcomputer Support Specialist II | Chicago State University
From November 2002 to July 2008 • 6 year(s)
Managed undergraduate students, performed software upgrades and patches, provided Level II support for 5,000 campus environment, responsible for classroom technology maintenance.

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