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Q&A With Diane Hogan

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Diane Hogan
Customer Support Analyst, ShopperTrak
Location: , United States
Joined: Oct 9th, 2021
About   (request update)
Education   (request update)
Chicago State University class of 2019
Undergrad Major: Computer and Information Science
Chicago State University class of 2020
Grad Major: Computer and Information Science
Experience
I currently work with ShopperTrak as Customer Support Analyst
I have years of experience working in the Other industry.
Customer Support Analyst | ShopperTrak
From August 2021 to November 2024 • 3 year(s)
 Provided complete client support services including deployment and maintenance of in-store sensors, managing secure data transmission between devices and cloud platforms, and ensuring data privacy compliance with GDPR standards.
IT Service Desk Technician (Intern) | Metropolitan Water Reclamation District
From July 2019 to December 2019 • 0 year(s)
 Diagnosed and resolved computer system issues while maintaining network connectivity, providing technical assistance for hardware and software, and managing IT inventory and documentation.
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