Featured Member: FREDERICK THOMAS on HBCU CONNECT!

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FREDERICK THOMAS
General Manager , Residence Inn
Location: Coralville, IA United States
Joined: Apr 1st, 2022

About (request update)

Education (request update)

Wright State Univ class of 2003

Undergrad Major: Marketing

Experience

I currently work with Residence Inn as General Manager
I have years of experience working in the Hospitality/Tourism industry.

General Manager | Residence Inn
From March 2021 to Current • 5 year(s)
Oversee daily operations and ensure high customer satisfaction levels. Handle budgets, recruit and train staff, resolve guest complaints, enforce safety standards, create marketing strategies and forecasting.

General Manager | Sunridge Hospitality Springhill Suites
From January 2020 to February 2021 • 1 year(s)
Responsible for all aspects of hotel operations including staff management and guest satisfaction. Provide leadership and strategic planning to all departments while serving as brand ambassador.

Assistant General Manager | Sunridge Hospitality Courtyard By Marriott
From January 2019 to January 2020 • 1 year(s)
Support all operational aspects including guest satisfaction, HR, financial performance and sales. Assist in developing property-wide strategies and implementing brand service initiatives.

Sales Manager | Pepsico
From June 2018 to January 2019 • 1 year(s)
Sell and merchandise Frito-Lay products at local stores including convenience stores, gas stations, and grocery stores. Work with store management to increase sales.

Assistant General Manager | N Cg Hospitality Home2 Suites By Hilton
From December 2017 to June 2018 • 1 year(s)
Aid general manager in coordinating daily operations, create schedules, manage HR functions. Interview and hire employees, review financial statements to achieve sales goals.

Hotel Operations Manager | Cloverleaf Hospitality Doubletree Suites By Hilton
From December 2015 to August 2017 • 2 year(s)
Handle data entry, accounts payable, payroll, HR management and budget creation. Ensure organizational effectiveness by providing leadership for financial functions and guest satisfaction.

Sales Manager | UPS
From November 2014 to September 2015 • 1 year(s)
Retain and grow UPS Small Package customer business by identifying needs and positioning products/services. Prioritize customer opportunities and monitor contractual compliance.

Insurance Sales Representative | Liberty Mutual
From January 2014 to October 2014 • 0 year(s)
Assist, customize, and sell property and casualty insurance policies for customers. Position additional products to better protect consumers.

Technical Support Coordinator | Verizon Wireless
From October 2005 to December 2013 • 8 year(s)
Solve customer product and network issues while positioning new services to enhance productivity. Train and mentor new coordinators.

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