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Q&A With Renal Anderson

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Renal Anderson
Sales Consultant, Home Depot
Location: Pawleys Island, SC United States
Joined: Apr 8th, 2022
About   (request update)
Education   (request update)
Albany State University class of 1995
Undergrad Major: English
Experience
I currently work with Home Depot as Sales Consultant
I have years of experience working in the Sales industry.
Sales Consultant | Home Depot
From May 2017 to Current • 9 year(s)
 Assessed customer needs and generated sales leads for appliances, home services, HVAC, roofing, and flooring while setting up contractor appointments.
Customer Liaison | Home Depot
From February 2015 to Current • 11 year(s)
 Served as customer advocate handling problems and concerns while processing returns, refunds, and de-escalating customer issues.
Coach/Trainer | Home Depot
From February 2015 to Current • 11 year(s)
 Supervised cashiers and employees, provided training, and motivated teams while resolving conflicts.
Front End Specialist | Home Depot
From February 2015 to May 2017 • 2 year(s)
 Handled complaints while processing customer purchases and providing prompt, friendly customer service.
Front End Assistant | Associated Food Stores, Inc
From May 2013 to February 2015 • 2 year(s)
 Covered service desk area, responded to inquiries, and partnered with associates to provide increased customer service.
Credit/Collections Analyst | Verizon
From December 2006 to December 2013 • 7 year(s)
 Managed collection activity for customer accounts while maximizing working capital and minimizing bad debt.
Account Manager | Verizon
From February 2005 to December 2006 • 1 year(s)
 Provided solutions for billing, equipment, and network issues while handling complex billing escalations and account changes.
Volunteer Tutor/Mentor | After school mentor grades 1-5
From January 1992 to May 1994 • 2 year(s)
 Tutored 20+ students in reading, gave presentations, and engaged students in educational exercises and contests.
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