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Q&A With Massiel Hernandez

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Massiel Hernandez
Contact Tracer/Investigator, Cook County Public Health
Location: Alsip, IL United States
Joined: Apr 14th, 2022
About   (request update)
Education   (request update)
Chicago State University class of 2012
Undergrad Major: Business Administration
Experience
I currently work with Cook County Public Health as Contact Tracer/Investigator
I have years of experience working in the Computers, Software industry.
Contact Tracer/Investigator | Cook County Public Health
From March 2021 to Current • 5 year(s)
 Conduct case investigation and contact tracing for COVID-19, provide education and isolation instructions, and train newly hired investigators.
Payment Service Representative | City of Chicago
From February 2016 to January 2020 • 4 year(s)
 Processed over 75 daily payment transactions for city services and provided customer service to Chicago residents.
Office Manager | State Farm Insurance
From August 2013 to October 2015 • 2 year(s)
 Implemented insurance policy procedures, monitored team performance of 10 members, and provided professional development.
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