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Q&A With Timothy Ross

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Timothy Ross
NA, NA
Location: Auburn , WA United States
Joined: Apr 20th, 2022
About   (request update)
Education   (request update)
University of Phoenix class of 2009
Undergrad Major: Business Administration
Experience
I currently work with NA as NA
I have years of experience working in the Information Technology industry.
Program Manager (Unified Support) | Microsoft
From June 2022 to Current • 4 year(s)
 Providing SMB/SMC companies a global unified support service, working with stakeholders to drive initiatives for seamless Microsoft product experiences.
Business Program Manager | Microsoft
From May 2021 to October 2021 • 0 year(s)
 Managed SMC Headcount and Blueprint processes, automated monthly reports and provided analytics to leadership.
Program Manager (Contract) | Mojang Studios
From August 2019 to February 2021 • 2 year(s)
 Managed data engineers, scientists, and developers overseeing complex data science projects and big data engineering systems.
Project Manager | Ross Company Engineering Services
From September 2009 to September 2019 • 10 year(s)
 Managed tasks and deliverables to ensure business continuity, developed project plans, and maintained network diagrams and documentation.
Word Team PM (Contract) | Microsoft
From June 2019 to July 2019 • 0 year(s)
 Reviewed incoming QFEs daily, drove sustainability processes, and ensured white glove customer issues were handled within SLA timelines.
Sr Project Manager (Contract) | Microsoft
From May 2018 to June 2018 • 0 year(s)
 Gathered daily metrics for business improvement decisions and managed partner program closeouts for end of year budget planning.
Sr Project Manager (Contract) | Microsoft
From July 2008 to January 2018 • 10 year(s)
 Drove multiple projects using Agile methodology for Office365, Skype, Surface, and Xbox teams, ensuring delivery of process management solutions.
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