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Q&A With Desaray Weathers

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Desaray Weathers
Chargeback Analyst/Fraud, Advance Call Center Technologies -
Location: Royse City, TX United States
Joined: Jun 23rd, 2023
About   (request update)
Education   (request update)
- College Not Listed - class of 2015
Undergrad Major: Business Administration
Experience
I currently work with Advance Call Center Technologies - as Chargeback Analyst/Fraud
I have years of experience working in the Finance/Economics industry.
Chargeback Analyst II | Advance Care Technologies
From May 2020 to Current • 6 year(s)
 Responsible for evaluating disputed credit card transactions, investigating disputes, looking for documentation of purchases, determining fraud, and validating chargebacks.
Patient Care Advocate | Alliance Rx
From October 2019 to April 2020 • 1 year(s)
 Responsible for interviewing patients, identifying care problems, making referrals to healthcare services, directing patient inquiries and facilitating resolutions.
Collector I/II | Exeter Finance
From July 2017 to May 2018 • 1 year(s)
 Collect payments and organize delinquency lists, locate customers using credit bureau information and background checks.
Cashier | Publix Grocery Store
From August 2016 to January 2017 • 1 year(s)
 Responsible for payment collections, operating scanner, handling multiple phone lines, and helping customers complete purchases.
Customer Service Representative | Prime Therapeutics
From February 2015 to May 2015 • 0 year(s)
 Actively listened to customers' requests, identified issues, analyzed information and provided solutions to problems.
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