 |
Brieana Calvert
Operations & Inventory Manager , Optum Location: Birmingham, AL United States Joined: Mar 17th, 2025 |
| About (request update) | |||
Healthcare operations and compliance professional with 3+ years of experience across operations and administration, supported by a Master's in Healthcare Administration. Proven ability to drive process improvements through regulatory compliance, workforce training, and vendor management. Recognized for strengthening operational efficiency, enhancing staff capability, and delivering measurable results in regulated healthcare environments.
|
| Education (request update) | |||||||||||
|
| Experience |
|
I currently work with Optum
as Operations & Inventory Manager I have 7 years of experience working in the Healthcare, Other industry. |
|
Operations and Inventory Manager |
Optum of United Health Group
From June 2023 to January 2026 • 3 year(s) • Manage and coordinate day-to-day operational activities to support business continuity and service delivery. • Develop, implement, and monitor operational procedures to improve efficiency, quality, and compliance. • Analyze operational workflows to identify process improvement opportunities and cost-reduction initiatives. • Partner with cross-functional teams (clinical, finance, procurement, IT, facilities) to align operational priorities. • Monitor key performance indicators (KPIs) and prepare reports for leadership on operational performance. • Oversee inventory planning, purchasing, receiving, storage, distribution, and reconciliation processes. • Ensure optimal inventory levels to prevent shortages, overstocking, and waste. • Conduct regular inventory audits and cycle counts; investigate and resolve discrepancies. • Manage vendor relationships, including performance monitoring, contract compliance, and issue resolution. • Ensure adherence to HIPAA, OSHA, CMS, and internal compliance standards related to operations and inventory. • Identify operational risks and implement mitigation strategies. • Supervise, coach, and develop operations and inventory staff. • Provide training on systems, procedures, and compliance requirements. |
|
ADMINISTRATOR/PHARMACY TECHNICIAN; CLAIMS OPERATIONS |
Naphcare
From November 2021 to April 2023 • 2 year(s) • Reviewed claims for accuracy, eligibility, coverage limitations, and compliance with payer requirements. • Identified, researched, and resolved denied, rejected, or pended claims. • Coordinated with third-party payers, PBMs, and internal teams to resolve billing discrepancies. • Supported pharmacy operations through prescription data entry and verification. • Ensured accurate maintenance of pharmacy and patient records. • Coordinated communication between pharmacists, healthcare staff, and vendors. • Supported inventory documentation, usage tracking, and reporting as required. • Ensured adherence to federal, state, and local pharmacy regulations. • Supported audits, inspections, and quality assurance initiatives. • Maintained accurate records within pharmacy and claims management systems. • Generated reports related to claims volume, denials, reimbursements, and trends. |
|
INTERNATIONAL STUDENT COORDINATOR |
UAB Temporary Services
From August 2021 to November 2021 • 0 year(s) • Served as Designated School Official (DSO) and managed international student records in SEVIS in compliance with Student and Exchange Visitor Program regulations. • Issued, updated, and maintained immigration documents, including Forms I-20 and DS-2019 as applicable. • Monitored student enrollment, academic progress, employment authorization, and address changes to ensure visa compliance. • Advised international students on visa status, CPT/OPT eligibility, employment authorization, travel, and re-entry requirements. • Referred students to appropriate campus and community support services as needed. • Supported international admissions processes, including coordination of credential evaluations and visa readiness. • Designed and facilitated international student orientation and onboarding programs. • Collaborated with admissions, registrar, academic departments, housing, and finance offices to support international student success. • Coordinated workshops, engagement initiatives, and informational sessions to promote retention and compliance. • Supported international partnerships, exchange programs, and institutional initiatives as assigned. |
|
BUSINESS OFFICE SPECIALIST |
UAB Temporary Services
From May 2021 to August 2021 • 0 year(s) • Supported daily business office operations, including correspondence, scheduling, records management, and workflow coordination. • Served as a primary point of contact for internal departments, faculty, staff, and external stakeholders regarding business office inquiries. • Maintained organized filing systems and ensured accurate documentation in accordance with UAB policies. • Processed financial transactions, including invoices, purchase requisitions, reimbursements, and journal entries. • Assisted with budget tracking, expense reconciliation, and financial reporting. • Assisted with personnel actions, including onboarding documentation, timekeeping, payroll submissions, and personnel records maintenance. • Coordinated with HR and payroll offices to resolve employee pay or personnel issues. • Compiled and maintained reports related to budgets, payroll, purchasing, and operational metrics. |
|
ADMINISTRATIVE COORDINATOR / HUMAN RESOURCES REPRESENTATIVE |
TJ Maxx
From September 2019 to November 2020 • 1 year(s) • Served as a frontline HR contact for associates regarding policies, procedures, attendance, benefits, and workplace concerns. • Addressed employee inquiries and concerns, escalating employee relations issues to management or HR leadership as appropriate. • Coordinated new hire onboarding,interviewed, screened applicants; including I-9 verification, background checks, orientation, and system access. • Processed hiring documentation and ensured completion of required employment forms. • Supported training initiatives and ensured compliance with mandatory training requirements. • Assisted leaders with scheduling onboarding and training activities. • Maintained accurate personnel files and confidential records in compliance with company policy and legal requirements. • Reviewed timekeeping records for accuracy and compliance with scheduling and attendance policies. • Assisted associates and managers with payroll questions and corrections. • Coordinated with payroll teams to resolve pay discrepancies in a timely manner. • Entered and maintained HR data within company systems Oracle, UKGPro, ICIMS, & Workday. |
| My Groups | ||
|
|
