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Avery Baxter
IT Systems Analyst, Hampton University
Location: Hampton, VA United States
Joined: Oct 16th, 2025

About (request update)

Education (request update)

Hampton University class of 2018

Undergrad Major: Business Administration

Campus Organization:

Omega Psi Phi

Hampton University class of 2026

Grad Major: Business Administration

Experience

I currently work with Hampton University as IT Systems Analyst
I have 7 years of experience working in the Information Technology industry.

IT Systems Integration Analyst | Hampton University â HU Online
From November 2024 to Current • 2 year(s)
Administer Slate CRM for multiple academic programs and led 3 major IT projects including system integrations, website redesign, and workflow automation.

Consultant | Accenture
From April 2019 to December 2023 • 4 year(s)
Managed statewide Medicaid Transformation project and delivered 400+ application migrations during Hybrid Cloud Transformation for financial services clients.

Fiber Support Analyst | Verizon â Fiber Customer Solutions
From September 2016 to April 2019 • 3 year(s)
Provided technical and operational support for fiber-optic network customers and achieved $500,000+ in service upgrades through lead generation program.

Technical Support Specialist | Ibex Global (Apple)
From May 2015 to September 2016 • 1 year(s)
Resolved 100+ daily customer cases involving MacOS, iOS, and Apple hardware/software, achieving 90%+ customer satisfaction scores.

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