Featured Member: Maurisha Jackson on HBCU CONNECT!

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Maurisha Jackson
Patient Service Coordinator, MedStar Georgetown University Hospital
Location: Washington, DC
Joined: Jun 1st, 2026

About (request update)

Education (request update)

Morgan State University class of 2028

Undergrad Major: Nutrition

Experience

I currently work with MedStar Georgetown University Hospital as Patient Service Coordinator
I have years of experience working in the industry.

Patient Service Coordinator | MedStar Georgetown University Hospital
From September 2024 to Current • 2 year(s)
Serve as first point of contact managing check-in/check-out, patient registration, insurance verification via AthenaIDX, and FERPA documentation. Collect time-of-service payments, maintain electronic medical records, and coordinate patient flow.

Clinical Operations Representative | Children's National Hospital
From August 2022 to September 2024 • 2 year(s)
Scheduled and registered Behavioral Health patients using Cerner and eCW, verified insurance eligibility, collected TOS copays, and generated referrals/prior authorizations. Communicated with providers via PowerChart and generated daily reports.

Office Manager / HR Assistant | E D Emmanuel Homes, LLC
From April 2021 to August 2022 • 1 year(s)
Managed administrative operations for a residential care organization including resident medical appointments, files, insurance records, and MARs. Conducted new-hire onboarding and ensured HIPAA and training compliance.

Instructor Mentor | MyComputerCareer
From April 2020 to April 2021 • 1 year(s)
Conducted weekly student check-ins and documented progress in Salesforce CRM. Created training materials, graded assignments, and performed data entry using Canvas.

Administrative Assistant / Receptionist | Human Rights Watch
From January 2017 to January 2019 • 2 year(s)
Performed scheduling, data entry, records management, confidentiality, and customer service support.

Junior Helpdesk Engineer | eGuard Technology Services
From January 2017 to January 2019 • 2 year(s)
Provided front-desk operations, records management, and customer service support.

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