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Q&A With Kenneth Hayes

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Kenneth Hayes
Construction Claims Director, ACE Group

Location: South Orange, NJ United States
Joined: Feb 2nd, 2001
About   (request update)
My Interview Question
Who remembers the nickname (which I
Current Whereabouts:
Periodic choral performing; still "hooping", playing tennis & bowling; watching my active, beautiful 21 year old daughter's academic & athletic exploits (now a college senior & volleyball player)!
Education   (request update)
Hampton University class of 1978
Undergrad Major: Mass Media Arts
Claim To Fame:
Wednesday afternoon, 4 - 7:30pm broadcasts at WHOV-FM.
Most Memorable Moment:
Far too many to mention besides graduating with a distinguised & classy bunch of folk, quite a few of whom I've either stayed in touch with or re-established contact with.
High School: Seton Hall Prep in West Orange, NJ class of 1974
 
Experience
I currently work with ACE Group as Construction Claims Director
I have 31 years of experience working in the Insurance industry.
Claims Director - Construction | ACE North America
From January 2010 to Current • 16 year(s)
Handling construction site and defect claims above retention levels, managing coverage and litigation issues. Providing oversight to TPAs and coordinating with business partners.
Claims Consultant | Willis HRH
From January 2008 to December 2009 • 1 year(s)
Reported incidents to insurers and monitored investigations on construction defect and liability losses. Conducted claim review meetings between clients and carriers.
Assistant Risk Manager - Liability Claims | Lend Lease Holdings, Inc.
From January 2004 to December 2008 • 4 year(s)
Reported project site incidents to insurers and monitored investigations nationwide. Teamed with counsel on defense strategies and analyzed coverage and liability issues.
Claim Service Consultant | The Hartford
From January 2003 to December 2004 • 1 year(s)
Conducted investigations on bodily injury losses and teamed with counsel on defense strategies. Negotiated settlements in NJ, PA and DE claims.
Senior Technical Claims Specialist | Liberty Mutual Group
From January 1999 to December 2003 • 4 year(s)
Completed accident investigations and fashioned litigation defense strategies. Analyzed complex coverage and liability issues and negotiated settlements.
Senior Claims Examiner | Reliance National
From January 1993 to December 1998 • 5 year(s)
Delegated investigation assignments and fashioned litigation defense strategies. Analyzed complex coverages and liability issues, negotiated settlements nationwide.
Account Administrator | Crawford & Co.
From January 1991 to December 1993 • 2 year(s)
Directed claims supervision to field offices and provided administration services to client companies. Recommended new account development for national programs.
Senior Examiner/Litigation Supervisor/Home Office Examiner/Home Office Supervisor | Chartis (formerly AIG)
From January 1985 to December 1990 • 5 year(s)
Monitored commercial casualty claims from international branches and supervised litigation activities. Handled excess casualty claims and primary casualty claims supervision.
Senior Supervisor | Warwick Group, Inc.
From January 1984 to December 1985 • 1 year(s)
Supervised claims handling activities of four-member NJ commercial liability claims unit.
Senior Adjuster | Liberty Mutual Insurance Co.
From January 1981 to December 1984 • 3 year(s)
Assigned to US District, Essex and Hudson County courts handling personal and commercial lines liability.
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