Featured Member: kaveishia sims on HBCU CONNECT!

Q&A With kaveishia sims

kaveishia sims
customer service representative, teletech
Location: birmingham, AL United States
Joined: Jan 17th, 2008

About (request update)

My Interview Question

WHAT DO YOU WHAT OUT OF LIFE

Education (request update)

Univ of Alabama, Birmingham class of 2011

Undergrad Major: Business Administration

Campus Organization:

Zeta Phi Beta

High School: A.H PARKER HIGH in BIRMINGHAM, class of 2007

Experience

I currently work with teletech as customer service representative
I have 1 years of experience working in the Customer Service and Call Center industry.

Team Lead-coach | TeleTech Holdings, Inc.
From October 2007 to Current • 19 year(s)
Trained in computer systems, provided one-call resolution to member concerns, and recently promoted to motivate team and handle escalated calls.

Employee | Wendys
From August 2006 to July 2007 • 1 year(s)
Fast food service position.

Real Estate Assistant | Agent Nicole Willis, Abana
From March 2005 to November 2006 • 1 year(s)
Managed office details for two realtors, answered phones, and examined title search results and lease contracts.

Employee | Pilot Travel Center
From February 2005 to August 2006 • 1 year(s)
Travel center service position.

Employee | KFC
From March 2004 to February 2005 • 1 year(s)
Fast food service position.

Employee | Pizza Hut
From February 2002 to March 2004 • 2 year(s)
Fast food service position.

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