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Q&A With Stephanie Williams

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Stephanie Williams
N/activate , Unemployed
Location: MONROE, LA United States
Joined: Nov 4th, 2008
About   (request update)
Education   (request update)
Southern University and A&M College class of 1994
Undergrad Major: Electrical Engineering
Experience
I currently work with Unemployed as N/activate
I have years of experience working in the Banking industry.
Process Manager I | JPMorgan Chase Bank, N.A.
From March 2021 to December 2023 • 2 year(s)
 Coordinated daily operations within Customer Research Unit, focusing on information security and regulatory compliance while setting workflow priorities and implementing system modifications.
Customer Research Supervisor | JPMorgan Chase Bank, N.A.
From September 2019 to June 2020 • 1 year(s)
 Managed team of 10 non-exempt employees, ensuring high productivity and service levels while defining performance standards and resolving escalated customer issues.
Sr. Business Management Specialist II | JPMorgan Chase Bank N.A.
From February 2015 to September 2019 • 4 year(s)
 Gathered and documented business deliverables, conducted root cause analyses, and conditioned loans for testing while ensuring compliance with regulatory requirements.
Vendor Management Analyst | JPMorgan Chase Bank N.A.
From September 2010 to February 2015 • 5 year(s)
 Initiated and handled relationships with e-Record vendors, evaluated contracts, and managed daily payment reconciliation while facilitating automation of manual processes.
Performance Measurement Associate | JPMorgan Chase Bank N.A.
From September 2009 to September 2010 • 1 year(s)
 Supported vendor management with strategic reports and analysis, performed control self-assessment reviews, and coordinated documentation for audits.
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